Privacy Policy

At Femistra, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.

1. Information We Collect

We may collect the following types of personal information:

• Name, email address, phone number, billing and shipping address

• Payment details (processed securely via third-party providers)

• IP address, browser and device information

• Order details and customer communication history

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Provide customer support and respond to inquiries

• Improve our services and website

• Send updates, promotions (if opted-in), and newsletters

• Comply with legal and regulatory requirements

3. Sharing Your Information

We only share your information with:

• Trusted service providers (like Shopify, payment gateways, shipping partners)

• Legal authorities, if required
  We never sell or rent your data to third parties.

4. Cookies and Tracking

Our website uses cookies to provide a better browsing experience, analyze traffic, and personalize content. You can disable cookies in your browser settings.

5. Your Rights (Under GDPR – UK & EU Customers)

You have the right to:

• Access, correct, or delete your personal data

• Restrict or object to processing

• Withdraw consent at any time

• File a complaint with your local data protection authority

To exercise your rights, contact us at femistra786@gmail.com.

6. Data Retention

We keep your personal information only as long as necessary to fulfill the purposes above, or as required by law.

7. Children’s Privacy

Femistra does not knowingly collect personal data from children under 16.

8. Policy Updates

We may update this policy occasionally. All changes will be posted on this page with the new effective date.

9. Contact Us

For any questions regarding this policy or your data, reach out to us at:
📧 femistra786@gmail.com