Shipping Policy
Thank you for shopping at Femistra. We are dedicated to delivering your order as quickly and safely as possible. Please review our shipping policy before making a purchase.
1. Order Processing Time
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All orders are processed within 1–2 business days after payment is confirmed.
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Orders are not processed on weekends or public holidays.
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You will receive an email confirmation and tracking number once your order is dispatched.
2. Estimated Delivery Time
We currently offer international shipping with a delivery window of:
🕐 5 to 7 business days (after order processing)
Please note: Delays may occur due to customs clearance or high shipping volumes during peak seasons.
3. Shipping Charges
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Free Shipping is available on most items unless otherwise stated.
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Any applicable express or priority shipping options and fees will be displayed at checkout.
4. Tracking Your Order
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All orders come with tracking information.
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Tracking details will be emailed once your package has been shipped.
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It may take up to 24–48 hours for tracking to update after dispatch.
5. Customs, Duties & Taxes
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Some countries may apply customs duties or import taxes on incoming goods.
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Femistra is not responsible for any additional charges that may apply during customs clearance. These are the customer’s responsibility.
6. Incorrect Addresses
Please make sure your shipping address is accurate at checkout.
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Femistra is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
7. Lost or Delayed Orders
If your order hasn’t arrived within 10 business days, contact us at femistra786@gmail.com and we’ll investigate immediately.
Need Help?
We’re just an email away. Contact us at femistra786@gmail.com for any shipping-related questions.